Returns & Exchanges

At Bluebella, we want you to feel confident and empowered in your lingerie, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached and hygiene strips are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original protective packaging, ensuring that all luxury garment tags and hygiene seals are undisturbed.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.